logo 212.889.1175

 
 

arrival
Please arrive 10 minutes prior to your appointment, so you'll have plenty of time to unwind, check out our lounge and give us the 411 on what’s new in your life (aka paperwork). There's nothing fashionable about being late, you'll just deprive yourself of the full treatment time.

cancellation & accountability
All appointments must be secured with a verifiable credit card to ensure your reservation time. NuVision knows things can suddenly pop up but please provide us with 24 hours notice to reschedule your treatment. If appropriate notice is not given or if you do not notify us at all (no-show), your entire treatment will be considered used if part of a series or membership package. If it is an a la carte service the full treatment fee will be charged to your credit card. This is a strict policy. We do not like charging you for missed treatments. This is the only way we have found to give you the absolute best prices in the industry without sacrificing quality. And to be fair, if we cancel on you with less than 24 hours notice, we will give you a free treatment. Acts of God excluded.

scheduling
NuVision's always buzzing so reservations are highly recommended; but when time permits, walk-ins are welcome. Please call ahead and we will do our best to hook you up with any of our premier services.

payment policy
NuVision accepts cash, MasterCard and Visa as payment. All gratuities may be paid directly to the aesthetician⁄clinician in cash or can add your gratuity to your credit card. As an added benefit, NuVision offers financing through CareCredit.

client satisfaction
We think NuVision's products are the best and we think you'll enjoy them just as much. But if you are unhappy with a product purchase from NuVision, please return the unused item with a dated receipt within 7 days of purchase and we will gladly exchange the item for store credit toward another NuVision product or service of equal or greater value. NuVision cannot issue cash refunds. Please note, NuVision Gift Cards, Series⁄Package purchases, and medical grade products are not refundable, so please choose wisely.

odds and ends
We wouldn't be the trendsetters that we are if we weren't constantly expanding our services. Although NuVision makes every effort to keep its website and spa menu updated, please note that prices and services are subject to change at any time. We love having you as a customer, but NuVision does reserve the right to refuse service at any time, to anyone, for any reason.